iClip Help

Before writing an e-mail, please check if your issue is covered in the sections below.

I, Thomas Tempelmann, do my best to respond to email within 24 hours. Please provide as much detail as possible (screenshots are nice) to help avoid "back and forth" emails.

support@iclipapp.com


Manual

Read the manual here, which is also available inside iClip from its Help menu.

Or download the manual in PDF format for easier offline reading.


Hints and Tricks

Using iClip with Keyboard Maestro

See this helpful article written by an iClip user: Automatically Copy Selected Text with Keyboard Maestro and iClip.

Import your clippings from iClipboard

If you have used Chronos iClipboard 5 or 6 before, see here for importing the clippings into iClip.


Frequently Asked Questions (FAQ)

macOS warns that iClip is not optimized needs to be updated.

iClip is still a so-called 32 bit app, which is a bit outdated. While iClip still works without limitation on macOS High Sierra and Mojave, the next macOS 10.15, which will come out by fall of 2019, will not run 32 bit apps any more.

This means that iClip has to become a 64 bit app in order to run on macOS 10.15 and higher.

Unfortunately, updating iClip to meet these requirements requires more than just a few hours of work. Parts of iClip would need to be rewritten.

As I am using iClip regularly myself, I have a personal interest in keeping iClip working, but I may have to drop some features, such as support for Drag and Drop from and to its bins, as that is an area that requires a lot of work, and iClip sales are not that high to justify investing a lot of work into this any more.

So, please be patient. I hope to provide a 64 bit version of iClip by mid-2019, even if its abilities may be cut down to the most necessary.

Paste may not work in macOS 10.14 Mojave any more

Thanks to Apple's Security Measures, you need to take extra steps to allow iClip to work fully.

See this help article for instructions to make Paste work again.

Why won't the iClip window hide even though I have iClip configured to "automatically show and hide"?

If you click the iClip menu bar icon to show iClip*, the iClip window will not hide until you click the iClip menu bar icon again*, even with "automatically show/hide" enabled. This is by design. Once iClip is hidden, auto show/hide will work as expected.

Alternatively, you can show and hide iClip by pressing the the hotkey (if configured), or by opening the app again (with Spotlight or by double-clicking the app icon).

How do I copy full-size pictures from Photos.app?

Apple's new Photos app makes it difficult to copy and paste pictures from the album. If you select and copy a picture from Photos, it'll appear in iClip, but as a Photos thumbnail instead of as a Picture clipping. Pasting such a Photos thumbnail into another application may not work, either, and if it works, it will be rather small.

The solution is to drag the pictures from Photos into iClip instead of using the Copy command. If you drag a picture, you will get the original, full-sized, picture, not the thumbnail. You can either drag the pictures into a bin, replacing its content, or drag them into iClip's [+] button at the botton or right, in order to place the pictures into a fresh bin. Alternatively, instead of dragging items onto the [+] button, you may also drag them onto iClip's icon in the menu bar for the same effect.

Why do I hear a sound every time I copy something to the clipboard?

When you upgraded from iClip 5.1.x to iClip 5.2, you'll start hearing a "whit" sound every time you copy something. That sound is made after iClip has detected that something has been copyied into the clipboard and has added it to iClip. To turn this sound off, open iClip's Preferences via its menu and uncheck the Play Sounds when iClip records and pastes clippings box under the Miscellaneous tab.

You can also customize the sounds.


Known Issues

Photoshop

While copying or cutting in Photoshop, you might notice that new clippings do not show up in the iClip Recorder. This is because Photoshop does not transfer the copied data to the clipboard unless Photoshop is made inactive, meaning that you bring another program to the front. Photoshop tries to be smart, avoiding filling the clipboard when it believes that it's the only app needing it - only when you switch to another app, it thinks it needs to fill the clipboard to provide the data to the other apps. Sadly, this is not the way Apple wants apps to do this, and iClip suffers as a result. We have contacted Adobe to bring this issue to their attention.

Microsoft Office

New issue since Oct 2017: Copy & Paste in recent Office (Word) versions does not work - it keeps pasting the same old clipping. iClip 5.2.5 (not released yet) will fix this. Until then, simply download and run this program (iClip - fix Office 15.app) once. It will update iClip's settings to deal with this and restart iClip in the process. After that, you can delete the program again.

When copying text with embedded pictures from Word or Excel, they may not paste into non-Office apps correctly - often, the images will be missing. This is a common problem with Microsoft apps and is unrelated to iClip. To work around this, copy text and images separately.


Previous iClip Versions

You may download older versions here. Note that these may not work well on recent Mac OS X versions any more, though:


Further Help articles